Customer story · Beverly, MA
Turning condition data into a revenue engine.
Beverly's infrastructure knowledge lived in silos — separate departments, paper records, and asset counts done by driving streets. The city wanted one accurate, current source it could build real programs on.
Challenge
Infrastructure knowledge trapped in silos.
Beverly's infrastructure knowledge lived in silos — separate departments, paper records, and asset counts done by driving streets or scrolling Street View.
The city wanted one accurate, current source it could build real programs on.
What CYVL does
Living ground truth, tied to the city's map.
PCI and assets matched to Beverly's own centerline, with a custom asset-ID system and Beverly-specific sign classification.
- Revenue, not just records. Beverly's long-running street-opening permit program is priced against pavement condition; CYVL now supplies the PCI behind it.
- Decades of records, made searchable. An AI research tool that turns historical city documents into location-aware answers staff can actually find.
The impact
A permit program with teeth
PCI-linked fees mean utilities and contractors are charged against the condition they leave roads in.
Meetings run on screen
Paving meetings with the mayor are now driven by the live map, not paper.
Ward-level transparency
Councilors get ward-level condition breakdowns from one current dataset.
Toward enterprise GIS
Beverly is building toward enterprise asset management that finally crosses departmental lines.
Condition data that pays for itself.
The permit program has teeth: PCI-linked fees make sure work left in poor condition becomes the responsible party's problem, not the taxpayer's. Councilors get ward-level breakdowns, and Beverly is building toward enterprise asset management that finally crosses departmental lines — all on data that stays current.
“I completely changed the way we run our paving meetings with the mayor — it's all up on the screen now.”