Gig Harbor replaced a two-year paper road survey with scores on every street that now feed its capital planning.

Gig Harbor used to send an engineer to look at every road and mark its condition on a paper sheet. Staff covered half the city each year, so a full picture took two years.

With Cyvl, the city got pavement scores for every street at once, with photos and a score every 30 feet. Staff loaded the scores into the city's asset management system. They now use them for pavement maintenance, capital projects, the six-year Transportation Improvement Program and budget talks. The 30-foot scores pointed to the exact spots crews knew needed work, and supervisors who were unsure at the start were won over in the first year.