Cyvl SMS Messaging Terms

1. Program description

Cyvl, Inc. sends one-to-one text messages to people who have given Cyvl their phone number and agreed to be texted. Messages relate to a demo you requested, an active sales conversation, a project Cyvl is delivering for your organization, your contract with Cyvl, or field data collection work you perform for Cyvl.

2. How you opt in

You opt in by checking the optional text message box on the Cyvl demo request form at cyvl.com/book-a-demo, by telling a Cyvl employee that Cyvl may text the number you provided, or by providing a mobile number and agreeing to receive texts during Cyvl contractor onboarding. Consent to receive text messages is not a condition of any purchase.

3. Message frequency

Message frequency varies and is conversational. You will typically receive a few messages per week while a demo, project, or collection is active, and none otherwise.

4. Cost

Message and data rates may apply. Cyvl does not charge for text messages.

5. How to opt out

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message to stop receiving texts. You will receive one confirmation message and no further texts. Reply START to resume.

6. Help

Reply HELP to any message, contact your Cyvl representative, or email support@cyvl.ai.

7. Carriers

Carriers are not liable for delayed or undelivered messages.

8. Privacy

Phone numbers and text message consent are used solely by Cyvl to communicate with you and are never sold or shared with third parties for their own marketing. See cyvl.com/legal/website-privacy.